Shipping policy

Shipping Policy

At UrbanEase, we are committed to delivering your order as quickly and safely as possible.

All orders are processed within 1–3 business days.

Orders are not shipped on weekends or holidays.

Estimated delivery times:

Please note that delivery times are estimates and may vary depending on your location.

Shipping costs are calculated at checkout where applicable.

Once your order has been shipped, you will receive a confirmation email with a tracking number.

Please allow 2–5 days for tracking information to update.

We are not responsible for delays caused by:

However, we will always do our best to assist you.

UrbanEase is not responsible for lost or stolen packages once they are marked as delivered.

If you experience an issue, please contact the shipping carrier directly.

If you have any questions about your order, please contact us at:
support@urbanease.uk